Our Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs your use of the Services and is incorporated by reference into GalaxyGate’s Terms of Service. Unless otherwise stated, defined terms in this AUP have the meanings provided in the Terms of Service. GalaxyGate may modify this AUP at any time without notice. The services provided by GalaxyGate may only be used for lawful purposes. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Services. GalaxyGate reserves the right to refuse service to anyone. Any material that in our judgment violates this AUP in any manner may be removed from our servers (or otherwise disabled), with or without notice. Failure to respond to an email from our abuse department within the specified time period in our email to you may result in the suspension or termination of the services.

Prohibited Uses

  • 1.1 - IP scanning programs.
  • 1.2 - Brute Forcing Programs.
  • 1.3 - Mail Bombers / Spam Scripts.
  • 1.4 - Bitcoin Miners.
  • 1.5 - Anonymous or Bulk SMS Gateways.
  • 1.6 - Fraudulent Sites.
  • 1.7 - Running a web spider or indexer.
  • 1.8 - Proxy Scripts/Anonymizers without prior authorization.
  • 1.9 - DOS or DDOS applications.
  • 1.10 - Distributing network traffic that harms other client's services.

Prohibited Content

  • 2.1 - Child Pornography is prohibited and will lead to the immediate suspension of the service.
  • 2.2 - Forums and/or websites that distribute or link to warez/pirated/illegal content.
  • 2.3 - Sale or distribution of any controlled substance without prior proof of appropriate permit(s).
  • 2.4 - Any content that violates the laws of the United States or the state of New York.

Unacceptable Resource Usage

  • 3.1 - Creating load of network or CPU greater than 50% for greater than two days without having informing a staff member.
  • 3.2 - Creating a system load of any service that significantly affects GalaxyGate infrastructure in a negative manor.

If you have any questions about any policies mentioned here, please contact us here.

Frequently Asked Questions Have a question? The answer might be bellow
What is a VPS?

A Virtual Private Server or VPS is a server that acts like a physical computer, but is virtual, and runs on another physical computer. These servers can do almost anything a physical server can, but for a fraction of the cost.

I purchased a server, what do I do now?

If you purchased a server using Linux you can SSH into it using a tool known as Putty, or you can use our control panel located here.

What can I do with my server?

There are plenty of uses for a server: A Game Server for playing with your friends, a File Server for storing backups and distributing files, a Webserver for hosting websites, A Video Streaming Server for streaming TV and movies, or even remote workstation.

Can I upgrade my server?

Of course, upgrading is a simple and painless process. We recommend starting small as upgrading your VPS can be upgraded in a few clicks with a quick shutdown / boot.

What do the VPSs run on?

Our Lightning line of VPSs run on dell servers equiped with dual 10Gb ports, dual power supplies, two E5-2697V2 CPUs, and DDR3 ECC.

All of our VPSs run on enterprise grade NVMe SSD storage. NVMe storage is up to 10x faster than normal SSD storage, excelling in random reads and writes.

Can I test a VPS or get a trial?

While we don't offer free trials, your VPS can be converted into store credit at any time.

I still need help

If you still have questions, need help logging in, or are looking for something specific, our support team can be reached via Discord or by email: [email protected]