Our Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs your use of the Services and is incorporated by reference into GalaxyGate’s Terms of Service. Unless otherwise stated, defined terms in this AUP have the meanings provided in the Terms of Service. GalaxyGate may modify this AUP at any time without notice. The services provided by GalaxyGate may only be used for lawful purposes. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Services. GalaxyGate reserves the right to refuse service to anyone. Any material that in our judgment violates this AUP in any manner may be removed from our servers (or otherwise disabled), with or without notice. Failure to respond to an email from our abuse department within the specified time period in our email to you may result in the suspension or termination of the services.

Prohibited Uses

  • 1.1 - IP scanning programs.
  • 1.2 - Brute Forcing Programs.
  • 1.3 - Mail Bombers / Spam Scripts.
  • 1.4 - Crypto Miners.
  • 1.5 - Anonymous or Bulk SMS Gateways.
  • 1.6 - Fraudulent Sites.
  • 1.7 - Running a web spider or indexer.
  • 1.8 - Proxy Scripts/Anonymizers without prior authorization.
  • 1.9 - DOS or DDOS applications.
  • 1.10 - Distributing network traffic that harms other client's services.

Prohibited Content

  • 2.1 - Child Pornography is prohibited and will lead to the immediate suspension of the service.
  • 2.2 - Forums and/or websites that distribute or link to warez/pirated/illegal content.
  • 2.3 - Sale or distribution of any controlled substance without prior proof of appropriate permit(s).
  • 2.4 - Any content that violates the laws of the United States or the state of New York.

Unacceptable Resource Usage

  • 3.1 - Creating load of network or CPU greater than 50% for greater than two days without having informing a staff member. High-CPU plans are exempt from this policy.
  • 3.2 - Creating a system load of any service that significantly affects GalaxyGate infrastructure in a negative manor.

If you have any questions about any policies mentioned here, please contact us here.

Frequently Asked Questions Have a question? The answer might be below.
What Is A VPS?

A Virtual Private Server (VPS) is a cost-effective alternative to a physical server. While it functions similarly to a physical computer and resides on a host machine, a VPS offers the flexibility and efficiency of virtualization, allowing you to run multiple virtual machines independently.

I Purchased A Server, What Do I Do Now?

Get started by accessing your Linux server via SSH using Putty, or manage it directly through our user-friendly control panel here.

Explore detailed setup and usage guides on our Wiki page.

What Can I Do With My Server?

Your server is versatile: host games, manage file storage, run websites, stream videos, or even set up a remote workstation. The possibilities are expansive, allowing you to tailor the server to your specific needs.

What Plan Should I Choose?

Our range of plans accommodates various requirements, from basic to advanced. We recommend starting with a smaller plan as upgrading is straightforward: just a few clicks and a quick reboot away.

What Hardware is Used?

Our VPSs are powered by EPYC 7763 CPUs in our Lightning line and Ryzen 3900X CPUs in our High Frequency line, reaching speeds up to 4.6 GHz. Each server features enterprise-grade NVMe SSDs, RAID configurations, dual redundant power supplies, and multiple 10Gb ports, ensuring unmatched reliability and performance.

Can I Test A VPS Or Get A Trial?

While we do not offer free trials, you can convert any VPS purchase into store credit at any time, giving you flexibility and peace of mind in your investment.

Need Additional Help?

If you require further assistance, have login issues, or need specific information, our support team is available via Discord or email at [email protected].