Terms of Service 

This Terms of Service document, including the following list of prohibited Activities, is an integral part of your Hosting Agreement with Galaxygate.net. Agreeing to this document also means agreeing to our Acceptable Use Policy (AUP), located here.

If you engage in any of the activities prohibited by this TOS document or the AUP, GalaxyGate.net may suspend or terminate your account and may result in criminal and civil liability. GalaxyGate.net will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected.

GalaxyGate.net's Acceptable Use policy (the "policy") for GalaxyGate.net Services is designed to help protect GalaxyGate.net, GalaxyGate.net's customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The policy is a non-exclusive list of the actions prohibited by GalaxyGate.net. GalaxyGate.net reserves the right to modify the policy at any time, effective upon posting here.

Examples of GalaxyGate.net system or network security violations include, without limitation, the following:

  1. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

  2. Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through GalaxyGate.net's servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on GalaxyGate.net's servers is prohibited. GalaxyGate.net accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service provider where those messages violate this policy or that of the other provider.

  3. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by GalaxyGate.net customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to or from any GalaxyGate.net-hosted domain, or referencing any GalaxyGate.net account is prohibited.

  4. Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks,stress testing, or port scanning.

  5. Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org/rokso.

  6. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "cracking").

  7. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.

  8. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any GalaxyGate.net customers or end-users by any means or device.

  9. Knowingly engage in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the GalaxyGate.net network or on another provider's network.

  10. Using GalaxyGate.net's Services to interfere with the use of the GalaxyGate.net network by other customers or authorized users.

  11. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

  12. Forging or modifying the source IP address within the header of IP packets originating from your service. e.g. Spoofing


Each GalaxyGate.net customer is responsible for the activities of its users and, by accepting service from GalaxyGate.net, is agreeing to ensure that its customers/representatives or end-users abide by this policy. Complaints about customers/representatives or end-users of any GalaxyGate.net customer will be forwarded to the GalaxyGate.net customer's postmaster for action. If violations of the GalaxyGate.net Terms of Service occur, GalaxyGate.net reserves the right to terminate services with or take action to stop the offending customer from violating GalaxyGate.net's TOS as GalaxyGate.net deems appropriate, without notice.

Frequently Asked Questions Have a question? The answer might be below.
What is a VPS?

A Virtual Private Server or VPS is a server that acts like a physical computer, but is virtual, and runs on another physical computer. These servers can do almost anything a physical server can, but for a fraction of the cost.

I purchased a server, what do I do now?

If you purchased a server using Linux you can SSH into it using a tool known as Putty, or you can use our control panel located here.

What can I do with my server?

There are plenty of uses for a server: A Game Server for playing with your friends, a File Server for storing backups and distributing files, a Webserver for hosting websites, A Video Streaming Server for streaming TV and movies, or even remote workstation.

Can I upgrade my server?

Of course, upgrading is a simple and painless process. We recommend starting small as upgrading your VPS can be upgraded in a few clicks with a quick shutdown / boot.

What do the VPSs run on?

Our Lightning line of VPSs run on dell servers equiped with dual 10Gb ports, dual power supplies, two E5-2697V2 CPUs, and DDR3 ECC.

All of our VPSs run on enterprise grade NVMe SSD storage. NVMe storage is up to 10x faster than normal SSD storage, excelling in random reads and writes.

Can I test a VPS or get a trial?

While we don't offer free trials, your VPS can be converted into store credit at any time.

I still need help

If you still have questions, need help logging in, or are looking for something specific, our support team can be reached via Discord or by email: [email protected]