GalaxyGate, LLC sends customer support text messages and makes support calls only to registered GalaxyGate clients who ask for them. Messages are about your own GalaxyGate services: alerts when we detect a problem, diagnostic questions and results, and support request updates. GalaxyGate's AI support agent sends and answers these messages and says it is an AI at the start of every conversation. We never send marketing by text. Phone numbers given at billing signup are never texted.
The text message box reads:
By checking this box, I agree to receive recurring customer support text messages from GalaxyGate, LLC at the mobile number above about my GalaxyGate services, including alerts when GalaxyGate detects a problem, diagnostic questions and results, and support request updates. GalaxyGate's AI support agent sends and answers these messages. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase.
The call box reads:
By checking this box, I agree to receive customer support calls from GalaxyGate, LLC at the number above about my GalaxyGate services, including calls when GalaxyGate detects a problem. GalaxyGate's AI support agent places these calls with an AI-generated voice, and calls may be recorded and transcribed. A GalaxyGate team member may join the call. Consent is not a condition of purchase. To stop calls, say "stop calling" during a call or uncheck this box.
After you save, we text you:
GalaxyGate Support: You're signed up for support texts about your GalaxyGate services, answered by our AI support agent. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Email [email protected] for a person.
Read our Terms of Service and Privacy Policy.
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